How long does a background generally take?
Most background checks are returned within one to two business days. Because Employers Investigative Services specializes in hard to reach counties, some results may take longer.
In most cases, Employers Investigative Services is the only investigative firm that can reach these areas and access these records. Because of this, some pre employment screening results may take longer. No matter what, your reports are accurate and you will have the knowledge to make an informed decision.
Drug Tests and Drug Screening turn around times (TAT) can vary. Clear results usually come back and get posted to the web within 48 business days. Non-negative drug screen results and positives may take longer depending on how difficult it is for our Medical Review Officers to contact your applicants regarding their drug tests.
What are my obligations under the law?
As of Oct. 1st, 1997 the FCRA requires that all employers who request background checks for pre employment screening purposes have a written consent before they begin. If they make any adverse decision because of the report obtained, the applicant has the right to see the information and contest it if it is wrong. We provide you with forms and releases that will assist you in the process. More information on the FCRA laws can be found at the www.ftc.gov website. More info can be found on our Compliance Page.
Do I Have To Use Your Waiver Form or Can I Use Our Own?
Employers Investigative Services provides a 50 State Compliant, Applicant Disclosure/Waiver Form (found here) and suggests our clients utilize this form. However; if you have your own and you feel it is compliant, you may utilize that as well. We are not attorneys and are not providing legal guidance or services.
What is a Criminal Background Check?
Unless you request otherwise, a Criminal Background search is a 7 year search of court records that uncovers misdemeanor and felony convictions. These are reported to you in a written report that includes (in most cases) Case#, Charge, Sentence, Date of Offense, Date of disposition, and other info when possible. In cases where clients are in non-exemption states (like California) we will ONLY provide you with a 7 year scope of records.
Is it always felony and misdemeanor searches?
Yes, 99% of the time. In some counties felony only is allowed. We have available here, an exception report that lists the counties or jurisdictions that are felony only. In these counties, additional searches are required in order to locate possible misdemeanor records. This is due to variations in court structures around the country. Traffic cases are usually not included but we do offer Instant Driving History Searches that can supplement your needs.
How do you do that?
We have thousands of researchers around the Globe that visit courthouses daily. They research the archives at the courts and abstract the information from the records they find. They fax or call the findings to us, and we in turn notify you.
Many times we are able to integrate with researchers or courts in largely populated areas which in turn provides you with faster, more accurate results.
Do we get copies of the cases or just information?
Usually just the information. If you request (for a fee) we can get uncertified or certified copies of the records and mail or fax them to you. If this is something that you need as a service, please feel free to visit our Document Retrieval Page and lear about CaliforniaCourtResearch.com.
How is the information transferred?
Requests and results can be sent via the Internet*, e-mail*, or fax. We customize our searches to meet each clients specific needs. *(except D.M.V. information). Please note that faxed or emailed requests may be subject to a Manual Entry Fee.
Are you licensed?
Yes we are fully licensed.
Are you Insured?
Yes we are fully insured.
What other services do you offer?
Criminal History is just one of the many services we offer our Clients. As part of our nationwide pre employment screening services, we offer DMV, Credit and Civil History, Social Security Number Verification, Drug Testing and MUCH More! Please call a Sales Associate for more information.
How does the paperless drug testing work?
You place the order via out online, secure portal at the same time as you place your order for your background check. We locate the nearest lab to your applicant's residence (unless stated otherwise) and we email you the registration number and location for the drug test. You then provide it to your applicant however you choose.
And what about the paperless background checks?
Simply request FREE access to our QuickApp process by contact your CSR. Once enabled, you simply choose QuickApp when placing the order. Then, you input the applicant's name and email address. Our automated service takes it from there. Your applicant is then emailed a secure link that is active for a pre determined amount of time. The waiver forms are completed prior to moving forward in the system, the applicant inputs their information and viola! You're done and you've just saved a tree. Click here to request a Free Demo.
